解决一则ORA-00600[kcratr_nab_less_than_odr]的故障

解决一则ORA-00600[kcratr_nab_less_than_odr]的故障

解决一则ORA-00600[kcratr_nab_less_than_odr]的故障有2条评论 , ,

       临近中午，收到某客户生产库的故障请求：数据库出现了ORA-00600的错误！现在数据库启不来，影响业务的运行。

       故障场景描述：这是我之前服务过的一家客户，是一套跑在Linux机器上的11gR2单实例数据库，由于服务器异常断电导致的故障！印象较为深刻的是就在2011年2月14日情人节那天，这个库也曾出现过另外一则ORA-00600的错误。较为不幸的是，就在今天又遭遇到这个ORA-600的错误！

        下面记录一下这次故障的处理过程：

        1 启库时遭遇ORA-600的错误：

[oracle@os5 ~]$ uname -rm
2.6.18-128.el5PAE i686
[oracle@os5 ~]$ ps -ef|grep asm_
oracle    9099  9068  0 10:54 pts/8    00:00:00 grep asm_
[oracle@os5 ~]$ ps -ef|grep ora_
oracle    4797     1  0 10:52 ?        00:00:00 ora_pmon_database
oracle    4799     1  0 10:52 ?        00:00:00 ora_vktm_database
oracle    4803     1  0 10:52 ?        00:00:00 ora_gen0_database
oracle    4805     1  0 10:52 ?        00:00:00 ora_diag_database
oracle    4807     1  0 10:52 ?        00:00:00 ora_dbrm_database
oracle    4809     1  0 10:52 ?        00:00:00 ora_psp0_database
oracle    4811     1  0 10:52 ?        00:00:01 ora_dia0_database
oracle    4813     1  0 10:52 ?        00:00:00 ora_mman_database
oracle    4815     1  0 10:52 ?        00:00:00 ora_dbw0_database
oracle    4817     1  0 10:52 ?        00:00:00 ora_lgwr_database
oracle    4819     1  0 10:52 ?        00:00:00 ora_ckpt_database
oracle    4821     1  0 10:52 ?        00:00:00 ora_smon_database
oracle    4823     1  0 10:52 ?        00:00:00 ora_reco_database
oracle    4825     1  0 10:52 ?        00:00:00 ora_mmon_database
oracle    4827     1  0 10:52 ?        00:00:00 ora_mmnl_database
oracle    4829     1  0 10:52 ?        00:00:00 ora_d000_database
oracle    4831     1  0 10:52 ?        00:00:00 ora_s000_database
oracle    9105  9068  0 11:55 pts/8    00:00:00 grep ora_ 
[oracle@os5 ~]$ sqlplus / as sysdba

SQL*Plus: Release 11.2.0.1.0 Production on Wed Nov 21 10:54:16 2012

Copyright (c) 1982, 2009, Oracle.  All rights reserved.


Connected to:
Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - Production
With the Partitioning, OLAP, Data Mining and Real Application Testing options


SQL> alter database open;
alter database open
*
ERROR at line 1:
ORA-00600: internal error code, arguments: [kcratr_nab_less_than_odr], [1],
[3464], [12432], [12534], [], [], [], [], [], [], []


SQL> select open_mode from v$database;

OPEN_MODE
--------------------
MOUNTED

SQL>

          从上可以看到，当前数据库停留在MOUNT状态，没法OPEN，然后，就用RMAN重新做了个全备，并手工拷贝了联机日志文件，保留现场！

         2 接下来，重新尝试以RESETLOGS方式也打不开，尝试RECOVER依然报错！

SQL> alter database open resetlogs;
alter database open resetlogs
*
ERROR at line 1:
ORA-01139: RESETLOGS option only valid after an incomplete database recovery


SQL> recover database;
ORA-00283: recovery session canceled due to errors
ORA-00264: no recovery required


SQL> alter database open;
alter database open
*
ERROR at line 1:
ORA-00600: internal error code, arguments: [kcratr_nab_less_than_odr], [1], [3464], [12432], [12534], [], [], [], [], [], [], []


SQL>

        3  那么接下来，看看ALERT日志都记录哪些有用的信息：

Wed Nov 21 10:59:16 2012
alter database open
Beginning crash recovery of 1 threads
 parallel recovery started with 2 processes
Started redo scan
Completed redo scan
 read 1642 KB redo, 0 data blocks need recovery
Errors in file /oracle/ora11gR2/diag/rdbms/database/database/trace/database_ora_4848.trc  (incident=129790):
ORA-00600: internal error code, arguments: [kcratr_nab_less_than_odr], [1], [3464], [12432], [12534], [], [], [], [], [], [], []
Incident details in: /oracle/ora11gR2/diag/rdbms/database/database/incident/incdir_129790/database_ora_4848_i129790.trc
Aborting crash recovery due to error 600
Errors in file /oracle/ora11gR2/diag/rdbms/database/database/trace/database_ora_4848.trc:
ORA-00600: internal error code, arguments: [kcratr_nab_less_than_odr], [1], [3464], [12432], [12534], [], [], [], [], [], [], []
Errors in file /oracle/ora11gR2/diag/rdbms/database/database/trace/database_ora_4848.trc:
ORA-00600: internal error code, arguments: [kcratr_nab_less_than_odr], [1], [3464], [12432], [12534], [], [], [], [], [], [], []
ORA-600 signalled during: alter database open...
Wed Nov 21 10:59:17 2012
Sweep [inc][129790]: completed
Sweep [inc2][129790]: completed
Wed Nov 21 10:59:17 2012
Trace dumping is performing id=[cdmp_20121121105917]
Wed Nov 21 11:07:50 2012
db_recovery_file_dest_size of 3852 MB is 0.00% used. This is a
user-specified limit on the amount of space that will be used by this
database for recovery-related files, and does not reflect the amount of
space available in the underlying filesystem or ASM diskgroup.

        从alert里，一直看到ORA-00600: internal error code, arguments: [kcratr_nab_less_than_odr], [1], [3464], [12432], [12534], [], [], [], [], [], [], []的错误，还有一些提示就是Errors in file /oracle/ora11gR2/diag/rdbms/database/database/trace/database_ora_4848.trc。

        4 就去看看上述的TRACE文件：

*** 2012-11-21 10:59:16.123
Successfully allocated 2 recovery slaves
Using 66 overflow buffers per recovery slave
Thread 1 checkpoint: logseq 3464, block 4945, scn 203336710
  cache-low rba: logseq 3464, block 9148
    on-disk rba: logseq 3464, block 12534, scn 203340512
  start recovery at logseq 3464, block 9148, scn 0

*** 2012-11-21 10:59:16.144
Started writing zeroblks thread 1 seq 3464 blocks 12432-12439

*** 2012-11-21 10:59:16.144
Completed writing zeroblks thread 1 seq 3464
==== Redo read statistics for thread 1 ====
Total physical reads (from disk and memory): 4096Kb
-- Redo read_disk statistics --
Read rate (ASYNC): 1642Kb in 0.02s => 80.18 Mb/sec
Longest record: 14Kb, moves: 0/1953 (0%)
Change moves: 22/192 (11%), moved: 0Mb
Longest LWN: 445Kb, moves: 0/733 (0%), moved: 0Mb
Last redo scn: 0x0000.0c1eba6c (203340396)
----------------------------------------------
----- Recovery Hash Table Statistics ---------
Hash table buckets = 32768
Longest hash chain = 0
Average hash chain = 0/0 = 0.0
Max compares per lookup = 0
Avg compares per lookup = 0/0 = 0.0
----------------------------------------------
WARNING! Crash recovery of thread 1 seq 3464 is
ending at redo block 12432 but should not have ended before
redo block 12534
Incident 129790 created, dump file: /oracle/ora11gR2/diag/rdbms/database/database/incident/incdir_129790/database_ora_4848_i129790.trc
ORA-00600: internal error code, arguments: [kcratr_nab_less_than_odr], [1], [3464], [12432], [12534], [], [], [], [], [], [], []

ORA-00600: internal error code, arguments: [kcratr_nab_less_than_odr], [1], [3464], [12432], [12534], [], [], [], [], [], [], []
ORA-00600: internal error code, arguments: [kcratr_nab_less_than_odr], [1], [3464], [12432], [12534], [], [], [], [], [], [], []

        5 结合ALERT里的错误ORA-00600: internal error code, arguments: [kcratr_nab_less_than_odr], [1], [3464], [12432], [12534], 和TRACE里的错误提示WARNING! Crash recovery of thread 1 seq 3464 is ending at redo block 12432 but should not have ended before redo block 12534 以及查询MetaLink文档ID 1299564.1获取的指导性信息，应该是由于服务器异常断电，导致LGWR写联机日志文件时失败，下次重新启动数据库时，需要做实例级恢复，而又无法从联机日志文件里获取到这些redo信息，因为上次断电时，写日志失败了。

          那么ORA-00600的错误里，那几个参数 [1], [3464], [12432], [12534]又表示什么呢？ 从EYGLE的网站上查询到类似的案例信息，结合本故障场景分析，原来是实例需要恢复日志序列号为3464的联机日志文件，需要恢复到编号为12534的日志块，而实际上只能恢复到第12432个日志块儿，所以库就启不来了。不过，从当前日志文件信息，可以看到，当前日志组的确是3464：

SQL> alter session set nls_date_format='yyyy/mm/dd hh24:mi:ss';

Session altered.

SQL> select * from v$log;

    GROUP#    THREAD#  SEQUENCE#      BYTES  BLOCKSIZE    MEMBERS ARC STATUS           FIRST_CHANGE# FIRST_TIME          NEXT_CHANGE# NEXT_TIME
---------- ---------- ---------- ---------- ---------- ---------- --- ---------------- ------------- ------------------- ------------ -------------------
         1          1       3463   52428800        512          1 YES INACTIVE             203285629 2012/11/21 03:00:32    203335249 2012/11/21 08:59:46
         3          1       3462   52428800        512          1 YES INACTIVE             203238520 2012/11/20 21:00:52    203285629 2012/11/21 03:00:32
         2          1       3464   52428800        512          1 NO  CURRENT              203335249 2012/11/21 08:59:46   2.8147E+14

SQL>

        6 参照MetaLink文档ID 1299564.1的方案来恢复数据库：

       

SQL> recover database until cancel using backup controlfile;
ORA-00279: change 203360397 generated at 11/21/2012 09:21:51 needed for thread 1
ORA-00289: suggestion : /home/oracle/archive_no_delete/ARC_743097220_0000003464_1.arc
ORA-00280: change 203360397 for thread 1 is in sequence #3464


Specify log: {=suggested | filename | AUTO | CANCEL}
/oracle/ora11gR2/oradata/database/redo02.log
Log applied.
Media recovery complete.
SQL> alter database open ;
alter database open
*
ERROR at line 1:
ORA-01589: must use RESETLOGS or NORESETLOGS option for database open


SQL>  alter database open resetlogs;

Database altered.

SQL>

          至此，这个库是成功恢复，并且启动了。恢复之后，再次对数据库做了备份。看到Alert日志信息：

Wed Nov 21 12:43:44 2012
ALTER DATABASE RECOVER    LOGFILE '/oracle/ora11gR2/oradata/database/redo02.log'  
Media Recovery Log /oracle/ora11gR2/oradata/database/redo02.log
Wed Nov 21 12:43:44 2012
Incomplete recovery applied all redo ever generated.
Recovery completed through change 203360398 time 11/21/2012 09:21:51
Media Recovery Complete (database)
Completed: ALTER DATABASE RECOVER    LOGFILE '/oracle/ora11gR2/oradata/database/redo02.log'  
Wed Nov 21 12:43:55 2012
alter database open 
Errors in file /oracle/ora11gR2/diag/rdbms/database/database/trace/database_ora_10698.trc:
ORA-01589: must use RESETLOGS or NORESETLOGS option for database open
ORA-1589 signalled during: alter database open ...
Wed Nov 21 12:44:37 2012
 alter database open resetlogs
Archived Log entry 3382 added for thread 1 sequence 3463 ID 0xd9842c95 dest 1:
Archived Log entry 3383 added for thread 1 sequence 3464 ID 0xd9842c95 dest 1:
Archived Log entry 3384 added for thread 1 sequence 3462 ID 0xd9842c95 dest 1:
RESETLOGS after complete recovery through change 203360398
Resetting resetlogs activation ID 3649318037 (0xd9842c95)
Wed Nov 21 12:44:43 2012
Setting recovery target incarnation to 4
Wed Nov 21 12:44:43 2012
Assigning activation ID 3706166088 (0xdce79b48)
LGWR: STARTING ARCH PROCESSES
Wed Nov 21 12:44:43 2012
ARC0 started with pid=24, OS id=11236 
ARC0: Archival started
LGWR: STARTING ARCH PROCESSES COMPLETE
ARC0: STARTING ARCH PROCESSES
Wed Nov 21 12:44:44 2012
ARC1 started with pid=25, OS id=11238 
Wed Nov 21 12:44:44 2012
ARC2 started with pid=26, OS id=11240 
Thread 1 opened at log sequence 1
  Current log# 1 seq# 1 mem# 0: /oracle/ora11gR2/oradata/database/redo01.log
Successful open of redo thread 1
MTTR advisory is disabled because FAST_START_MTTR_TARGET is not set
Wed Nov 21 12:44:44 2012
SMON: enabling cache recovery
ARC1: Archival started
ARC2: Archival started
Wed Nov 21 12:44:44 2012
ARC3 started with pid=29, OS id=11242 
ARC1: Becoming the 'no FAL' ARCH
ARC1: Becoming the 'no SRL' ARCH
ARC2: Becoming the heartbeat ARCH
Successfully onlined Undo Tablespace 2.
Dictionary check beginning
Dictionary check complete
Verifying file header compatibility for 11g tablespace encryption..
Verifying 11g file header compatibility for tablespace encryption completed

 

        从Metalink上看到，目前这个ORA-600的错误应该只有在Oracle 11g上才有的。    

评论 (2)

  • Lonion| 2012年11月23日

    从上可以看到，当前数据库停留在MOUNT状态，没法OPEN，然后，就用RMAN重新做了个全备，并手工拷贝了联机日志文件，保留现场！

    这个习惯挺good的。

    BTW:最后，数据库开启后有数据丢失的现象吗？

    回复
    • admin| 2012年11月26日

      经客户确认，没有数据丢失现象。
      不过，从理论上来讲，应该会有少量丢失数据的：
      第1：数据库是RESTLOGS方式打开的；
      第2：该案例中，数据库在做实例恢复时，需要应用到当前日志组3464的第12534个日志块儿，事实上最终只应用到第12432个块上。

      在做故障诊断时，保留现场很重要，所以我就做了个RMAN备份。

      回复

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